AcuistaEmpresas.com is managed by:
Bonacuista BGS SL
C/ Gomis, 34-36 3º E-08023 - Barcelona España - ID card: B-62157342
"Registry of Distance Selling Companies,
The Ministry of the Economy and Finance under number: NEVA 2000/0059/09/08/3/V"

Join our communities and enjoy exclusive promotions:

Once you know what you want to buy (or if you have not quite decided) call us and we will take your ORDER or advise you by phone at 902 23 23 34. Or follow the ON-LINE purchasing process steps described below.

Easily find the PRODUCT product you want: use the drop-down menus on the page header or use the search engine. All products have been categorized into intuitive and descriptive families.

Once you find what you want just click on "buy" to add it to the basket.You can add as many products as you wish.. You can also delete selected products or modify the selected units (quantity) of the PRODUCTS by using the "+" and "-" icons in next to the "quantity" box.

Unregistered users will be asked to sign up on the second step of the basket, returning customers will only have to sign in using their email and password. Billing and Shipping information will be entered once a user has been successfully identified. The third step lets the customer choose one of the payment methods described below.

On this page you will find more information about Discount Codes, Gift Cards, shipping costs, data protection, security ...

At the end of the buying process, once we have received the order request and we have confirmed it, the order will be recorded as a contract on our files
Wire Transfer

It's necessary to make a wire transfer to one of the bank accounts indicated in the confirmation screen and in the order request acknowledgement email.

Once we confirm that the total amount has been wired into our account, we will proceed to process your ORDER. We receive many orders requests everyday, so it is necessary to indicate your ORDER NUMBER in the wire transfer - this way we can speed up delivery time.


Credit card

An additional handling fee will be charged when paying through Credit card:
- 2.99€ + taxes for orders below 300€.

Cards Accepted: BBVA, Blue Joven, "la Caixa", AMERICAN EXPRESS and any VISA and MC cards using the secure payment system Verified by VISA.
Your details will be directly entered in the payment gateway provided by the bank (CatalunyaCaixa via Adyen).
AcuistaEmpresas.com does not store any credit card details.


PayPal

An additional handling fee will be charged when paying through PayPal:
- 2.99€ + taxes for orders below 300€.

You can use PayPal by selecting the following options:

- Standard payment

What is PayPal? Click here for more information.


Pay on delivery

All products available at AcuistaEmpresas.com will be directly delivered from our provider warehouses, who will arrange the delivery.
This is why we can not offer pay on delivery as a payment method.
However, our VIP customers (customers who have completed at least 3 orders at AcuistaEmpresas.com) may pay on delivery provided their delivery address is a AcuistaEmpresas.com Pick-up Location.
Additional information about VIP customers.

If you have a discount code or a Gift Voucher, you can get a discount by redeeming the code on the last step of the purchasing process.

All discount codes are only valid for on-line orders. It will not be possible to redeem discount codes on telephone orders.

Discount codes subject to a minimum order value will be applied to the order amount without taxes and shipping costs.

What is a Gift Voucher

A Gift Voucher is associated with a discount code that allows the recipient to make purchases on AcuistaEmpresas.com of any amount, without having to pay the corresponding face value amount.

How to buy Gift Voucher

Gift Vouchers are purchased just like any other product, simply visit the "Gift Vouchers" section. The code associated with the Gift Voucher will be generated once our Purchasing department has validated the payment and it will be emailed to the recipient's address specified by the buyer or the buyer's address.

In order to send Gift Vouchers to different email addresses it will be necessary to place different orders, one for every recipient.

Once a Gift Voucher has been added to the basket it won't be possible to add products from other categories, consequently it won't be possible to add Gift Vouchers to a basket containing products from other categories.

How to use a Gift Voucher

A Gift Voucher allows the recipient to make purchases on AcuistaEmpresas.com of any amount, without having to pay the corresponding face value amount.

Example 1, using a Gift Voucher worth 100 Eur in an order worth 350 Eur, we would only have to pay the reamining 250 Eur using using the method of payment that best suits us.
Example 2: using a Gift Voucher worth 100 Eur we could place an order worth 45 Eur without making any additional payment. In addition, we would still have a balance of 65 Eur for future purchases.

To use the Gift Voucher, ­beneficiaries will have to redeem the associated code in the last step of the purchasing process. If the amount of the Gift Voucher does not cover the total amount of the order, the purchaser will have to choose a payment method to pay remaining amount. If the value of the Gift Voucher is greater than the amount of the order, the purchaser will have to choose "Wire Transfer" as payment method to place the order order. The unused amount will remain available for future purchases.

The discount code associated with the Gift Voucher will be activated with its first redeem on AcuistaEmpresas.com and from that moment only the registered customer who has activated it will be able to use it again.

Gift Vouchers and its associated discount codes are only redeemable on on-line orders. It will not be possible to redeem discount codes on telephone orders

Most of the products in AcuistaEmpresas.com's catalogue will be directly despatched from the warehouses of our suppliers.

Delivery will be made by transport agency or by post. In no case will it be possible to arrange a delivery time in advance, since it is not BONACUISTA who contracts the transport agency. If not found at the address provided at the time of delivery, the carrier will leave a notice or will contact the recipient prior to a second delivery attempt.

Should you notice any kind of defect in your goods at the time of delivery (or something is missing), please remember to POINT IT OUT to the carrier and contact us as soon as possible.

IMPORTANT: Don't forget to thoroughly review the package you have received. Sometimes false bottom boxes are used to keep small products safe, like memory cards or memory modules. If you can not find your goods in the box you have received, please completely dismantle it before throwing it away, as products may be in a false bottom.

IMPORTANT: The carrier that will deliver your order has not been hired by BONACUISTA, but for our suppliers. Carriers will never be BONACUISTA employees and we can not guarantee that their service will meet our quality expectations. We invite you to point out any anomaly in the delivery service to demand our suppliers to meet the highest standards of service expected by both AcuistaEmpresas.com and its customers.

Your order invoice will not be sent together with the products in your order. You will receive your order invoice in your email in the next few days and it will be available for download in your account.

 

Shipping costs for the products in the basket will be added to the order total amount.

Due to the extent of our catalogue and the number of warehouses we work with it is not possible to establish stantard delivery rates for our shipments.

Total shipping costs will be displayed before placing the order request. They will be calculated based on the total product amount, the warehouse where the products are stored and the delivery address.

To give you an idea of what the expenses applied to your order might be, we provide the following approximate delivery rates table organized by type of product:

Peninsula, Balearic and Canary Islands

Shipping costs for most of our computing products, electronic devices and small-sized home appliances is 9,90€ (taxes included) no matter the quantity of products shipped.

Sometimes shipping costs might be higher and it will displayed in the product detail page.

Some products might enjoy free delivery. This promotion is only valid for orders to mainland Spain, the Balearic Islands and the Canary Islands. Products with free shipping are marked with a special seal. Please note that if other products are added to the basket, shipping costs for products not in promotion will be charged.

WARNING: Some products (large home appliances and other large products) CAN NOT be shipped to the Canary Islands. Our Customer Service Staff will contact you shortly if it's not possible to deliver your order.

You can also choose to pick up your order atour Barcelona office. Our customer service will let you know when the product is ready to pick-up. The shipping cost for a pick-up is the same as if your order is shipped to your house or office.. Shipping costs include the transport of the products from the warehouses to our office. It won't be possible to pick-up at our office electrical appliances or large-sized TVs.

Peninsula, Balearic and Canary Islands	Estimated cost*
Medium-sized Home Appliances	17,40€ - 29,00€ (15,00€ - 25,00€ + Taxes)
Large Home Appliances	37,12€ - 98,60€ (32,00€ - 85€ + Taxes)
LCD and Plasma from 32 inches	11,99€ - 55,68€ (10,34€ - 48,00€ + Taxes)

* The final cost calculation will be based on the product's warehouse location.

Home appliances shipping costs are applied per product quantity.

Home appliances shipping costs don't cover installation, home delivery nor collecting old or broken appliances. Depending on the size and / or weight of the product, it will delivered to the door of the recipient's building. It won't be possible to hire installation services, or delivery or pickup at home.

other Destinations

Shipping costs for deliveries other than mainland Spain Peninsula, the Balearic and Canary Islands, are approximate and may vary depending on the product in your order weight or specific requirements for international deliveries or mandatory insurances. In this case our Customer Service will contact you and will request for your authorisation to process the order. We also remind you that any local taxes or customs clearance costs will be on behalf of the customer, because they will have to be settled locally. The approximate amounts that will be applied to your order are as follow:

Destination	Cost
Ceuta, Melilla	30.00 €
Andorra	20.00 €
Portugal individuals	25.00 € (+Taxes)
Portugal businesses	25.00 €
European Union individuals	70.00 € (+Taxes)
European Union businesses	70.00 €
EE.UU	90.00 €
Rest of the world	100,00 €

Some products can only be delivered to mainland Spain and the Balearic Islands. If we are unable to ship a product to a certain destination, our Customer Service will contact you as soon as possible.

In some cases it won't be possible to determine automatically the total shipping costs and it won't be possible to place the order on-line. In any case, the order will be saved on our system. Our customer service will contact you to confirm the total amount and your interest in placing your order. If you wish, you can contact us using the given order number.

You can also choose to pick up your order atour Barcelona office. Our customer service will let you know when the product is ready to pick-up. The shipping cost for pick-up at our office is 9.90€ (taxes included) regardless of the number of products you decide to buy. It will not be possible to pick-up at our office home appliances or large TVs.   AcuistaEmpresas.com Outlet is an exclusive club that organises campaign sales of refurbished second hand and in some cases, new items, from the best brands, with significant discounts on the original recommended retail price (MSRP) of the manufacturer.

AcuistaEmpresas.com Outlet is a private section for users that have signed up in it. An Acuista registered customer will only have to enter his email and password to sign up for the Outlet section.

Once a campaign begins, the customer will be able to directly buy on-line. Prices will be revealed once the campaign starts. Product details, available quantity and the discount that will be applied over the original price will always be displayed..

Number of units for sale is limited. Refurbished products are unique and its condition will be clearly detailed.

Each campaign is available for a limited time. If there is only one available product, the first costumer adding the product to the basket will block it for 15 minutes. This ensures that the order request can only be placed once. If the first costumer finally decides not buy the product, or placing the order takes longer than 15 minutes, the product will be once again available for purchase.

Likewise, products will be released if fraud in the selected method of payment is detected, or if the customer fails to wire the transfer within the following 48 hours after the completion of the order.  

GeoTrust certifies the authenticity and security of our on-line store. Payments made through the virtual points of sale (POS) of the banks we work with (CatalunyaCaixa via Adyen) use SSL encryption technology, so your personal details are always safe.

According to Law 15/1999 of 13 December on the Protection of Personal Details, all the details provided by our customers are incorporated into our automatic files. The personal details that you have willingly provided are only the minimum required to establish a customer / supplier relationship. In case you provide details to request product information or about AcuistaEmpresas.com's services or any other matter different than customer / supplier relationship, we understand that you give us your full consent to process the provided personal details, as detailed in the Protection of Personal Details Law.

Bonacuista BGS S.L. guarantees the confidentiality of the personal details and is committed to not distribute to third parties this information.

In any case, you can exercise your right of access, rectification, cancellation and opposition at any time via mail or email: servicioclientes@acuista.com.

If you wish to clarify any aspect of AcuistaEmpresas.com personal details protection policy or security, please don't hesitate to contact us through the following email: servicioclientes@acuista.com. Cookies are small data files generated by instructions sent by web servers to browsers that are stored in a specific directory on your terminal, in order to gather information compiled by the file itself.
At AcuistaEmpresas.com and the rest BONACUISTA STORES cookies are used to gather the following visitor's information:

1) The session ID, which allows AcuistaEmpresas.com's servers to identify the user uniquely and to send private information associated with the user's account, personal details or order tracking.
2)The origin of the user. If a user visits AcuistaEmpresas.com through an affiliation platform, this data is recorded in a cookie with a code that identifies this origin.
3) Store products visited and user preferences, to offer customised promotions, or provide access to the last visited products.

AcuistaEmpresas.com and the rest BONACUISTA STORES require a minimum use of cookies to register the user's session.
Should the cookies not be active, it won't be possible to place orders at the store or access user accounts.

Instructions for disabling cookies in different browsers:

Internet Explorer:
Go to "Tools > Internet Options", select the "Privacy" tab and click on "Advanced Options".
Check "Override automatic cookie handling".
Check "Activate" or "Block".
We recommend to enable "Always allow session cookies", to place orders at AcuistaEmpresas.com.

Firefox:
Go to "Tools > Options" menu, click on the "Privacy" tab.
Check o uncheck "Accept cookies from websites".

Chrome:
Go to "Tools > Options" menu and click on "Advance".
In "Privacy > Cookie Settings", select "Allow" or "Block All Cookies".

Opera:
Go to "Tools > Options" menu click on "Advance"
In the menu "Traces" select the "Accept cookies" or "Never accepting cookies."

Safari:
In the menu "Tools > Options", go to the "Security" tab. The trademarks and logos appearing in AcuistaEmpresas.com are trademarks of Bonacuista BGS SL or third parties and can not be used without permission from the owner.

The intellectual property rights over the work contained in AcuistaEmpresas.com are held exclusively by AcuistaEmpresas.com, unless stated differently. Reproduction, distribution, commercialization or transformation of said work constitutes infringement of intellectual property rights from AcuistaEmpresas.com or the copyright holders.

Furthermore, the information which can be accessed through this websites may be protected by intellectual property rights or others. AcuistaEmpresas.com will not be liable in any case and under no circumstances of infringement of such rights that a USER may commit. Nowadays most electrical and electronic appliances must be recycled under current regulations. Customers can carry the equipment to their nearest recycling collection point. The Autonomous Communities and local authorities ensure through their local systems for selective collection of waste.

Alternatively, as provided in Article 4 of Royal Decree 208/2005 of 25 February, on electrical and electronic equipment and waste management, Bonacuista BGS S.L. offers to its customers the possibility to handle the recycling of their discarded devices.

To do so, customers must personally deliver the products to be recycled at our office: "Gomis Street, 34-36, 3rd floor - 08023 - Barcelona". If the user is unable to personally deliver the products, he may proceed with the shipment of the product at its expense, so we can proceed with recycling.

Article 4. Delivery of waste electrical and electronic devices.

1. Users of electrical and electronic equipment at home must deliver them when they get rid of them, to be disposed properly. Delivery will be at least be free of charge for the last owner.

2. To this end, when the user purchases a new product equivalent to the discarded device or that performs the same functions, he may deliver the old one to the distributor in the moment of purchase, who will store it temporarily, provided it includes the essential components and does not include any other additional waste. In accordance with Legislative Decree 70/2003 of 4 March, a Customer Complaints form is available for download in PDF format, with instructions in both Spanish and Catalan: Customer Complaints form

Customer Service: 902 23 23 34.